People are Social, Your Restaurant Ordering App Should Be Too
We’re empowering leading brands to say ahead of the pack
Restaurant Digital Transformation with Diem
Transform your business using conversational AI and best-in-class
product recommendations to better serve your customers
Omnichannel Ordering
Diem delivers an easy-to-use conversational ordering interface with super-fast experience. Engage and convert customers wherever they are
Marketing & Loyalty Campaigns
Get assistive marketing tools to serve notifications on new offers while rewarding consumers through experiential campaigns
Product Recommendations
Delight customers and shorten ordering using our best-in-class generative-based product recommendations to offer delicious meals
Grow Revenue
Get insights on performance of each product, how your customers are engaging, and leverage these to improve operations and service delivery
Collaborative Store Management
Got a whole team working within your restaurant? There’s a place for them on Diem with our collaborative store management to keep everyone aligned
Dedicated Account Manager
To ensure success within your online store, Diem offers a 24/7 dedicated technical and account management with 99.7% uptime SLA
Diem is Packed with Features
Built for you to scale, manage your business and delight your consumers
Conversational AI
Use conversational AI to convert prospects, accept orders and offer support to consumers on your social messaging apps. It’s all on auto-pilot, so you connect, sit back and focus on your business
Social Channels
From Meta’s Messenger, WhatsApp, Instagram and Telegram, you can connect your retail brand on these channels to engage customers, wherever and whenever - and there’s more coming up
Order & Inventory Management
Get a unified platform for product inventory management, order review and fulfillment as well as efficient customer order processing. Works regardless of the size of your business
USSD Ordering
Got clients on features phones and wondering how you’d take orders from them? No need to fret, Diem’s got you sorted on a dedicated USSD shortcode extension for your business
SMS Smart Marketing
Using our in-built messaging services, you can reach out to your customers on new offers, promos, events & socials and everything else in-between
Loyalty Management
We’ve got the tools to keep customers coming back for more. Using data, insights and campaigns app, Diem enables you to reward your most valued customers while thrilling new ones
Integrations that Makes Business Better
Social Channels Integrations
Allow customers to order from your brand directly on WhatsApp, Telegram, Instagram, Messenger
Third Party Delivery Partners
Looking for delivery partners? Sorted! Access a suite of 3rd party delivery brands to delight your customers
Payments & Collections
How you’re paid can save a lot of stress - Diem offers a single sign-on payments & collections for your business
Diem Scale with Any Retail Business
Built for you to grow revenue, manage your business and delight your consumers
Restaurants
Diem offers an integrated platform to manage your restaurant ops
Retail Brands